Introduction

The policy set forth below is provided in English only to avoid any misinterpretations caused by a language translation. If necessary, please seek the proper advice, or please do not use this website.

We respect the privacy of each user of the Site (referred to as "you" or "a user"), whether you are just beginning your real estate search or have previously visited our Site.

This Privacy Statement gives you specific information about how we protect your privacy, how we use aggregated information, and how we treat your Personal Information (if applied or provided).

BY USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE.

We reserve the right to modify this Statement at any time by posting a notice on the Site's homepage (if we consider it appropriate, we may also provide additional notice of significant changes.) Your use of the Site after the date of the last modification listed at the beginning of this Privacy Statement indicates to us that you agree to the changes.

Please be aware that we are not responsible for the privacy practices of those other web sites and we expressly disclaim liability for their actions, including actions related to the use and disclosure of Personal Information by those third parties.

Location of Servers

The Site is hosted on servers in the United Arab Emirates (“UAE”) and as such, the Site is governed by the UAE law. If you are located outside of the UAE, you adhere to use the Site in accordance with this Privacy Statement and the UAE law.

Scope of this Privacy Statement

This Privacy Statement applies to your use of this Site only.

Collection and Use of Your Personal Information

We collect Personal Information from you only when you voluntarily submit it in order to obtain certain services or information, including:

  • Requests to find a property, to list your property, and to find a sales associate
  • Requests to contact us

Contacting Us

If you contact us, we collect Personal Information (including, without limitation, name address, telephone number, and email address), which is retained or referred to our affiliate or a sales associate, depending on the nature of your enquiry.

If you are looking for a property or a sales associate, your Personal Information is referred to our affiliate or sales associate; if your enquiry or complaint requires a response from us, it is referred to the appropriate department for research and a response.

The information we collect is not used in any other way.

Non-Personal Information

Even if you do not send us any Personal Information, we collect information about how you use our site (“Non-Personal Information”). This information cannot be used to identify you personally and is explained in more detail below.

Like many sites, we obtain Non-Personal Information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about where a user comes from before arriving at our Site, what pages a user visits, the order of those pages, and the amount of time spent on each. A vendor performs his service for us by sending a cookie to gather this information, compile it, and report to us.
Use of Non-Personal Information

We use Non-Personal Information to customise the advertising and content you see, improve our services, conduct research, and provide anonymous aggregated reporting for internal audits and third-parties.

Cookies

A cookie is a small data file, often including an anonymous unique identifier that is sent from a website's computer and stored on your computer's hard drive. The use of cookies is common on the Internet. A website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser permits a web site to access only the cookies it has already sent to you, not the cookies sent to you by other sites.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent (each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences). You can reset your browser to refuse all cookies or indicate when a cookie is being sent. But if you refuse cookies, some parts of the Site will not function properly and may not provide services or information you have requested. For example, without cookies, we will not be able to provide you with searches that you have asked us to save.

Use of Information with Respect to Third Parties

We reserve the right to share your Personal Information with our affiliated companies and marketing partners as permitted by law, in order to fulfill our commitment to providing you with full-service real estate brokerage services. We do share your Personal Information under the following circumstances:

  • Third party vendors we engage to provide services on our behalf, such as hosting, website development, and support, have access to Personal Information, but they have agreed not to disclose the Personal Information or to use it for any purpose other than providing the requested services.
  • There may arise special circumstances where it is necessary for us to disclose and use Personal Information and Non-Personal Information, such as: to enforce this Privacy Statement or any other part of our Terms of Use; to protect our property or rights; to protect the safety of anyone; to investigate, prevent, or take action regarding illegal or improper activities; to carry out a merger or consolidation with another entity, a sale or transfer of some or all of our assets, or any similar transaction; or for other reasons we determine in good faith are necessary, appropriate, or required by law, such as when we respond to subpoenas, court orders, or other legal or administrative process.

Please be aware that we are not responsible for the privacy practices of those other web sites and we expressly disclaim any liability for their actions, including actions relating to the use and disclosure of Personal Information by those third parties.

Our hosting service maintains its systems in accordance with reasonable industry standards to reasonably secure the information of its customers against unauthorised access, accidental or intentional manipulation, and loss. However, no data transmission over the Internet can be guaranteed to be 100% secure and you use the Site at your own risk.

Children

This Site is not directed to children under the age of 13 (“Children”), and we do not knowingly collect any information, including Personal Information, from Children.

The UAE Privacy Rights and Cyber Crimes Law

The UAE is considered today as one of the leading countries worldwide in maintaining online data privacy and protecting an individual’s digital identity through the implementation of strictest law and regulations with significant financial penalties, custodial sentences, and deportation of foreigners convicted of any offense under the law.

In support of the country’s endeavour to succeeding ‘smart governance’ and maintaining a secure and trusted e-commerce, PROOF guides and advises regularly its employees, property consultants, business partners, affiliates, sales associates and clients on how to work on the matters covered by the UAE Privacy Rights and Cyber Crimes Law.

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